Ride Receipt Overview
The quickest way to locate historical ride details is in the app. If you’re unable to view ride history, please update your app. Yellow Cab of Savannah also sends a receipt to the email address on file (in ‘Settings’) after payment is submitted and processed.
Learn about what to do if you don’t receive your receipt.
Email ride receipt features
You can use the ride receipt to resolve common issues, such as lost & found, price reviews, and adding a tip.
Find a lost item
If you lost something in the car, you can use the link on the bottom of the ride receipt to send a message directly to the driver. The link expires after 72 hours. If you use this feature, the driver will be sent a text message with your item’s description and your contact number.
Request a review
If you had an issue with your ride and would like to request a price review, use the link at the bottom of the receipt. You can choose the reason for the review, and provide any additional details to help let us know what happened.
Add a tip to the driver
If you forgot to add a tip and would like to, you can use the link on the bottom of the ride receipt. The link expires after 72 hours.
If you’d like to add a tip and the link in the receipt is no longer active, we’d be happy to add one manually. Just send us a message, and be sure to include the driver’s name, time and date of the ride, and amount you’d like to add.