About Line Ridesharing
Line takes ridesharing to the next level by connecting you to other passengers along your route. When you share a ride, you pay a discounted price.
How Line is different
Line is unlike a regular ride. It’s only to be used:
- To go from Point A to Point B. No errands, stops, or changes to pickup or drop-off locations.
- As a party of 1 or 2. Bigger groups should use a classic ride or Plus.
- When you’re ready to go. Since there may be other passengers depending on you, drivers will not wait more than a minute at your pickup location.
Sharing the ride
Our mission began with a goal to fill the empty seats in cars with passengers going in the same direction. Chaining brings us one step closer to achieving that goal by pairing multiple parties together in one ride.
It’s extremely important that you stick with just one or two riders and accurately choose the number of people in the app. If you do not follow this protocol, the driver will be prompted to cancel your ride upon arrival.
Line chaining allows us to use the open seats in the car to their full advantage. As a passenger, you may be paired with one, two, or even three separate passengers along your route.
The pickup and drop-off order can vary with every ride. Sometimes, you’ll be the first passenger dropped off, and other times, you’ll be the last. It’s all based on the most efficient route chosen by our system. The driver should always follow the instructions in the app, and we ask that you be respectful of that.
Conduct in a Line ride
Since there’s the high probability of sharing a Line with another party or two, we ask that you be considerate towards them. This includes leaving any pets at home (excluding service animals), and not taking up too much space with luggage or baggage. We want the experience to be fun, pleasant, and safe for everyone, so be mindful of your language and conduct. We also suggest that if you’re traveling with a small child in a carseat or have a large group, you request a regular ride or Plus (which seats up to 6).
Can passengers rate each other?
At this time, passengers can only rate the driver and not the other parties in the ride. If you experience any problems, or have additional feedback about the ride or passengers, Contact Us and we’ll make sure it’s taken care of.